The mission of the Child & Family Counseling Group, is to provide services that empower clients to experience growth, accomplishment, and an opportunity to enhance their lives. We offer a qualified team of Psychiatrists, Psychologists, and Clinical Social Workers who are committed to providing the highest level of comprehensive diagnostic and therapeutic services to children and families while focusing on Commitment, Excellence, Collaboration and Respect.
10521 Rosehaven Street, Suite 100 Fairfax, VA 22030
Office Polices & Procedures
All clinicians at the Child and Family Counseling Group are out of network providers and do not participate in any insurance plans. We prefer to provide care that has neither directed, nor encumbered by insurance company policies. We will provide patients with any necessary documentation that your plan may require for reimbursement. Please contact your health insurance prior to your appointment. Many health insurances require pre-authorizations for mental health benefits. Failure to contact your health insurance company in advance may significantly reduce your benefits.
Payment is due at the time that services are rendered. Payment options available are cash, check or credit/debit card. We presently accept Visa, MasterCard, American Express and Discover. Checks should be made payable to “CFCG”. You may also take advantage of our monthly automatic payment options. If you have questions about payment for your visit, please speak with your provider to make arrangements. We reserve the right to charge a $30.00 return check fee.
Accounts that carry a balance at the end of the month will receive a billing statement. Statements mail out approximately the 5th of each month. To avoid collection activity please contact our office to discuss possible options availble to you. Failure to do so could result in further collection activity.
If you need to cancel or change an appointment, we ask that you call our office more than 24 hours before your appointment. To avoid a late cancellation or missed appointment fee new patient appointments require 48 hours’ notice before your first appointment. We reserve the right to charge the full amount of your scheduled appointment in the event of a Late Cancellation or Missed Appointment. You may also utilize email or our confidential voicemail to notify of cancellations in the event a staff member is not available. For questions about any accrued fees, please email your provider.
For non-controlled substances, please contact your pharmacy for refills. If, no refills remain or if the prescription is a controlled substance, please contact the Administrative Staff (Monday-Friday 9 a.m.-5 p.m.). Outside of those hours, please contact your treating Psychiatrist via email. Please be sure to indicate your medication(s) name, dosage, your pharmacy, and your next scheduled appointment (if applicable). Please note that 90 days scripts may require filling at your in person appointment.
In the event of inclement weather, please contact our office for changes in your appointments. In the event of an office closure or change in schedule, we will notify scheduled patients as quickly as possible.
Changes in Information/Demographics:
If you have any changes to your name, address, phone number or pharmacy, please call or email the Administrative Staff.
Address: 10521 Rosehaven Street Suite 100 Fairfax, VA 22030
Phone: 703-352-3822 Ext. 1
Email: [email protected]